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@hugo7 That’s pretty key to my job…making awkward people talk about stuff.
Yeah the Indian people can be a little cagey with the small talk. I work with a lot of African people as well. Generally they are utterly professional but at the small talk window there are some easy jokes cracked.
I'm also one of those people who tries to strike up conversations at the start of calls while I wait for the lates to rock up.
Idk if it's a cultural thing but I've noticed most of the Indians I work with seem a bit awkward about this.