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the miser in me hates how many people are involved in the process who earn their slice seemingly without caring whether they do a good and honest job or not
Sorry you're having such a crap time with it. I don't think this is being miserly at all, it's just basic decency to do a reasonable, honest job. But unfortunately the property/construction sector has way too many people like this.
Could you report the agent to the industry body? I don't know if there's any point but actually lying is obviously below whatever professional standards they set themselves as an industry.
Fox
Total first world problems, I know, but why is buying a house such a needless pain in the arse?
Through a chance encounter with the seller we both ascertained that the estate agent has been doing classic estate agent things (lying to both of us telling us the hold up is the other party, referring work to people they are friendly with, rather than professionals with a track record of doing things). I have tried very hard not to generalise and to give this estate agent my trust, but I've caught them telling barefaced lies to me. Then the local authority told us it'd take just under a month to return searches, but have just completely missed the deadline they set themselves with no apology, and no new deadline for when it'll be done.
I'm trying to just go with the flow and not stress, but the control freak in me hates how little is in my control, and the miser in me hates how many people are involved in the process who earn their slice seemingly without caring whether they do a good and honest job or not.