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I think estate agents insert themselves into the process to make sure they get their commission.
My solicitor refused to speak to the estate agents which they hated (they actually told me I should get someone else) but I told them tough, I wouldn't want my professional adviser speaking to them anyway.
aggi
jakemcree
@hazzelfrazzel sorry to hear you're having a stressful experience.
How much detail/info do you get from your solicitor? We're going through the process of selling and buying and don't really get a peep out of the estate agent (same one for sale and purchase #villagelyfe). Everything goes through our Solicitor who is incredibly pro-active.
Maybe its different for everyone but I don't really recall involving previous estate agents in anything apart from the earlier stages of the process.