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@hazzelfrazzel sorry to hear you're having a stressful experience.
How much detail/info do you get from your solicitor? We're going through the process of selling and buying and don't really get a peep out of the estate agent (same one for sale and purchase #villagelyfe). Everything goes through our Solicitor who is incredibly pro-active.
Maybe its different for everyone but I don't really recall involving previous estate agents in anything apart from the earlier stages of the process.
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It's a horrible process. I bought a place with no chain and no estate agent and the conveyancing solicitor managed to make me hate him so much I lost a lot of sleep thinking of the most horrible things that could happen to him.
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To add to first world problems. We're about 5 weeks away from exchange and I am still trying to get building control to approve an amendment to warrant and then come out and do an inspection all with the hope of getting the certificate.
I'm trying to play it cool but absolutely shitting it at the same time. But yeah, first world problems.
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Once you are in the process the solicitors should be running the show. Last time we bought, a family friend had just set up an estate agency so were very proactive pushing people as a way of progressing getting paid.
But that was very much an exception. Ignore the EA and deal with your solicitor.
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the miser in me hates how many people are involved in the process who earn their slice seemingly without caring whether they do a good and honest job or not
Sorry you're having such a crap time with it. I don't think this is being miserly at all, it's just basic decency to do a reasonable, honest job. But unfortunately the property/construction sector has way too many people like this.
Could you report the agent to the industry body? I don't know if there's any point but actually lying is obviously below whatever professional standards they set themselves as an industry.
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They are absolute cunts, followed up with lawyers/solicitors .
Think they are absolutely doing you a solid favour when they are making a packet out you! If only they were italian, they'd want the money and then you'd owe them a favour too...
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Total first world problems, I know, but why is buying a house such a needless pain in the arse?
Through a chance encounter with the seller we both ascertained that the estate agent has been doing classic estate agent things (lying to both of us telling us the hold up is the other party, referring work to people they are friendly with, rather than professionals with a track record of doing things). I have tried very hard not to generalise and to give this estate agent my trust, but I've caught them telling barefaced lies to me. Then the local authority told us it'd take just under a month to return searches, but have just completely missed the deadline they set themselves with no apology, and no new deadline for when it'll be done.
I'm trying to just go with the flow and not stress, but the control freak in me hates how little is in my control, and the miser in me hates how many people are involved in the process who earn their slice seemingly without caring whether they do a good and honest job or not.