What's the repercusions from Shitmano if you say a crankset needs replacing when it's not actually showing signs of separation yet?
add in the notes that customer thinks it makes a noise or feels wonky? Surely they have to give benefit of doubt rather than return it? All things we voiced to the Madison rep...
@neilbah started
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What's the repercusions from Shitmano if you say a crankset needs replacing when it's not actually showing signs of separation yet?