Basically yeah. If I write on a customers bill 'cranks inspected' and then something happens, its my and my insurance companies £££ on the line, and the moral issue that comes with it.
So most shops wanting to survive will just say 'can send to madison, and let them see, I know nothing....'
add in the notes that customer thinks it makes a noise or feels wonky? Surely they have to give benefit of doubt rather than return it? All things we voiced to the Madison rep...
Basically yeah. If I write on a customers bill 'cranks inspected' and then something happens, its my and my insurance companies £££ on the line, and the moral issue that comes with it.
So most shops wanting to survive will just say 'can send to madison, and let them see, I know nothing....'