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  • People.

    Previous Zipcar user had parked the car in the wrong street.
    Zipcar took 15 minutes to answer the phone, by which time I was already on a bus and making other arrangements.

    Still, I spent £1.75 on a single bus hopper fare instead of £9 for a zipcar (which was refunded), was home pretty much at the same time as I'd usually be (although I was very lucky with buses), and I got £6 credit from Zipcar for the hassle, but it meant I couldn't give someone the usual lift.

  • Hired a zipvan once to help a (now ex) girlfriend move flats. Only did it because the pick-up location was about 100m from the flat she was moving from. Never again.

    The previous user turned up about 3 hours late, during that time, we kept contacting Zipcar and they contacted the user who kept telling them they were 5 mins away.

    When they did finally get back they threatened me with physical violence and kept mumbling that when you hire a van anywhere else you have it for a day. However, he didn't hire it somewhere else. Cnut.

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