• Sorry, that is a shit and difficult situation. Try not to treat it as a business exchange (ie at work; about something you don’t care about personally) and manage your emotional response.

    I tried to focus on what particular outcome I was aiming for, and treat everything else as noise.

    Do you have a list of everything that should be done in stage 4b? Can you clearly set out that he/she was supposed to do XYZ and has not - it sounds like you don’t need a call if an emailed list can work?

    There are loads of architects and other professionals on here who will have more concrete advice.

  • I'm trying to lay out a bullet-point list of what is unresolved at the moment, so I can send him a clear email. We just feel like he gave us a nice design, assured us all the way through the process that our budget was appropriate, told us he'd hand-hold throughout, and then just kinda fizzled out at the end. His recommended contractor has sent a big, confusing quote that includes blank numbers for "materials" and a little digging has unearthed that it doesn't include various important bits of the plan. And it's already way over budget. Now the architect has clammed up, and just says he needs the final invoice paying. We're sat here with the house in the same state as at the start, about £9k down on fees, and really tired and confused.

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