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Thank you, that's a very kind offer and I may take you up on it if I get it to stage where I think it may work as I don't have a grinder at the moment. Life has got in the way so not managed to make much progress. I ran it after cleaning the shower screen,etc. and it makes all the right noises but doesn't emit water at all, I think something is probably loose or broken inside and water is seeping, hence the massive amounts of rust in the screws at the base.
Will update if/when I hopefully make progress!
ElGonzo
Nice find! Sage machines are very much designed to try and dissuade you from opening them up - I got to >30 screws before giving up on my Barista Express.
It does sound like scale is the issue (mine did this when it wasn’t descaled frequently enough). As others have said if you persist and take it apart to descale that way ideal, otherwise it will probably require multiple rounds of descaling, and then a descaling cycle every month if you live in a hard water area. The Sage machines in general are very user friendly and the user guides are worth looking up as they get you to making serviceable espresso / milk drinks without too much hassle.
Finally, do you have a grinder? If not I’ve got some pressurised 54mm baskets that I don’t use for my machine so if they would be of use (they’re what you need to use for pre-ground coffee in espresso machines) I’d be very happy to pop them in the post for you.