• Thanks everyone. True it is his choice to claim on insurance or not, and it'll be a hassle building a bike up. It's hard because he's a friendly guy and I've got to know him a bit since the building work started.

    Cost of a new frame from planetx is £550. Think I'll ask for £650 to factor in cost have it rebuilt.

  • TBH, that seems reasonable - whilst I get everyone else saying take them for £x000s, you're the one who has to live next door to them, so I wouldn't go punitive for the sake of it.

    Also, assuming it was the builder, shouldn't any claim be made on their professional insurance, rather than his [neighbours] own insurance?

  • Sounds like a good plan to me. If they're being decent about it and as long as they make it right, there's no need to try and gouge them.

  • Sounds like a fair compromise and you’ve also got a friendly builder working next door to do that little jobs you need as well.

  • That might be underestimating the rebuild cost? Maybe get a quote (in writing via email or similar) from a good bike shop.

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