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Howard
@JamesNQ
Not once have I considered a crank a 'wear item' that needs checking lol. It's a chunk of metal that is supposed to take serious abuse.
It sounds to me like damage limitation with not replacing them all.
Would I feel comfortable going full gas on a crankset that has a known issue for cracking? Nope.
There's the intangible element of brand trust if they held their hands up and said "ANY cranks in this generation, bring them in for a new set, cracked or not"
I actually wouldn't buy shimano cranks for this issue, meaning I wouldn't buy any other parts of their groupsets.