Broadband Internet & ISP Recommendations?

That will be the plan, although a lot of ones I've used in the past have been sluggish with crappy UI. I'll also need an aerial.

I'm really happy with my community fibre connection and its way cheaper than VM and got 6 months free but somewhat disappointed they flat out refused to even try drilling the hole through our alcove cupboards and then outside so we're stuck with it on the wall just outside the cupboard when it could have been hidden away neatly.

Small thing but still

Had my call from the Virgin loyalty team. They offered me lots of packages but they were all way more expensive than what I am on so told them I'm sticking with my decision to leave.

If anyone is planning to switch to Zen, feel free to PM me for a referral link and we both get a £25 voucher.

I switched a couple of months ago to their full fibre and it's been great so far.

You're about two weeks late with that. But hey ho.

Just rang BT to upgrade to Hybrid Connect (the 4G backup connection thing). Did a day tethered to my mobile when my broadband was down (due to internal cables being messed around with, not BT's fault) and it was a hairy nightmare. Would prefer a proper solution in case it goes down again, and it's only £3/mo more.

Whilst on the phone to them I got my mobile bill lowered (as I'm with EE) and got a cheap Samsung Galaxy A7 tablet thrown in.

Looks like I am going to have to eat my words and go back to Virgin. My broadband with 4th utility went down a week ago and there doesn't seem to be any option to get it running again. They have a phone answering service that promises various actions but nothing ever happens.

Had a second call from the loyalty team at virgin last week.

Agreed £65 a month on my new deal but Virgin then sent me a contract for £72 a month. Don't worry, the woman told me, there should be a £10 discount on there and will actually be £62 a month. We'll send a new contract through. Yesterday they took £100+ on my direct debit. Today they sent me a new contract for £78/month and haven't responded to my calls.

Not sure whether it is general incompetence or an attempt to back out of the agreed deal.

It’s your own fault. Just cancel and live happily ever after.

If there was a decent TV alternative out there I would do.

Freeview box for the live stuff, streaming for the rest? I know you said you don't like streaming, but is anything 'live' apart from freeview stuff anymore?

That was the plan but that was before I discovered how few Freeview recorder boxes there are available.

I tried to watch something on All4 the other night and it felt like more adverts than show.

So on BT fibre, but its miles off the 45mb they say so I might be able to get out of my last years contract.

Virgin has just come to where I live, deals seem quite cheap online fir what they are providing. Is it a good jump or should I be looking at someone else for full fibre.

Personally I've had very few issues with the service but their customer service is shit, always.

Just a guess, but I think possibly the reason I've rarely had issues with the service is I use my router rather than theirs.

I am back with Virgin, should get my connection turned on Tuesday. I will miss the quick upload speed but 4th Utility turned out to be the shittiest company I have ever dealt with. I had an engineer appointment on Friday, waited the whole day, missed a day at work but nobody showed up, now is day 8 without Internet.

Cant be any worse than BT business who have moved all the con tacts to india and are fuckin useless. There UK contact was decent before on fault issues now its non exsistent.

Had an engineer out friday getting speeds of 10mb and should be getting 40, engineer gets 16mb and is like this is shit ill send them this.

Today they call me about the potential of cancelling it if they couldn't provide the speeds, hang up then send a message saying the faults been resolved.

How the fuck do it get out of this remaining 11 months of contract when they are basically using every get out of jail at there end to do it.

So it's that time again, I'm out of contract with Virgin. I don't think I can be bothered jumping through hoops again to get a decent deal with them so I'm thinking I might just jump to Vodafone, I'm already with them for mobile. Does anyone know if they're okay?

Also what's so great about community fibre and hyperopic compared to other providers? I can't get either in Brum but just curious and wondered if there there is anything similar around this way.

Also what's so great about community fibre and hyperopic compared to other providers?

I think it's pretty great that ...

I'm paying Community Fibre £27 a month for 920Mbps symmetric FTTP with a 1ms ping.

Gah. I'd be all over a deal like that if only my exchange had been upgraded to FTTP.

Mind you, I need to sort out the Grand Rewire (TM) before I could get it in as I'd need to get some fibre runs installed in the flat in preparation for it.

I'm out of contract and want to move to rolling monthly but the fuckers charge £45 just to change the billing model and then it's £57/month for 132GB which is like 80% of what we pay for a full package. Fucking jokers. https://www.virginmedia.com/broadband/rolling-contract

Still want to try 4G option and there's another new provider I mentioned a while back that might deal with us.

54MB for £43/month might be sufficient.

They really penalise you for a rolling contract these days on anything.

Yep, hence thinking about a move to 4G/5G options.

After 11 days offline I am back in the world of mediocre broadband.
I apologize for recommending anyone to leave the safe hands of Virgin Media
for some shit-stain cowboy provider. The amount of stress and problems
with work this outage has caused me wasn't worth it.

Edit: They booked me another engineer appointment for tomorrow to maybe fix
the problem but at least now I can work while waiting for nobody to show up.

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If that's mediocre you should see the shit I get with BT rn.

Nobody showed up today to fix the broadband, that's the second appointment they have missed.
I have cancelled now but they have a 30 day notice period and want to charge me another month
even though I haven't had any internet for 2 weeks now and they are not fixing it.
Should I block the direct debit even though they say not to?