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But then they'd probably have to charge more to make up for the reduced workload they could take on.
Yeah - and even if you chose not to compete on price, as the business owner, why wouldn't you take on more work as it's offered to you.
I mistakenly went through one of those bulk conveyancing firms last time I bought a house and next time I'd pay double - triple their cost to have what in any other service would be classed as reasonable / respectful customer service.
christianSpaceman
But then they'd probably have to charge more to make up for the reduced workload they could take on.
Saying that, I was in the lucky position of both my lawyer and the one I was buying from were very good in terms of getting back to me quickly (not quite so good the one who was buying my place who started asking pointless questions as a cover for their client preparing to pull out but you can't have everything).