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Yep. They don’t seem to care either. I’m a mechanic and have sent many a customer back to the H shop with a list of wrongs and a price to rectify. Every one of them was reimbursed.
One guy had taken his immaculate three-speed Raleigh in for a puncture repair and left there with seven things wrong with it.
The worst I‘ve had to sort was a bike with cable discs that had been set up with the outers resting on the end of the adjusters. One had popped into place creating so much slack the brake was useless. The ride home for the teenage owner was down a 20% hill. When his dad saw my report he went ballistic in Halfords and they reimbursed him the whole price of the bike.
5hedfullash1t
It’s borderline criminal how that company puts blatantly unsafe vehicles out on the road.