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Had a customer come in 30 mins to close on 24th Dec. wanting a pink Halfords kids bike built up for Xmas. As a young schmuck with a heart I stayed an extra hour after closing to finish that goddam bike. Fast forward to 06 Jan, the first time the shop had ever closed for extended holidays, and this woman comes in and complains to me in front of the owner that the shitty brakes made a squeaking sound so they went to halfrauds where a contemptible little weasel told her the extremely basic plastic road brakes were ‘just all wrong’.
Nearly blew a gasket, but I think she realised the truth after my 15 minute rant.
Leshaches
Don’t get me started on them. My wife bought a Pendleton E Bike (and yes I did warn her before her purchase) and has had no end of problems. She’s just got it back from having a whole new rear wheel fitted, following repeated spoke breakages, and she got it back with both brakes pulling all the way to the grips. Half an hour and a lot of swearing later and they’re no longer deathtraps but I do worry for people who don’t live with a semi-competent bike mechanic…