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You've fairly recently moved too right... the cable has never been connected since you've been there
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They removed ours when our fibre line was installed, from what I can tell it's down to whether the engineer can be arsed.
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Missed this so bit late.
Similar situation. SOMEONE simple climbed up the front of our house and cut the damn thing off leaving it dangling down the pole it was left attached to.
Not sure if asshole move as neighbour mentioned it then tidied it up themselves (I assumed BT would sort promptly or it was a non issue). -
After lying to their extremely frustrating automated telephone triage service, which basically said contact your ISP (I don't have one for that line, it's disused!) I managed to speak to a real person who said I have to email them a photo and some info including why I want it moved. I suspect this may result in getting charged.
It would. They think you want to move (or shift) your NTE when actually what you want to do is get rid of it altogether. It is your property and you can do what you want, but the connection between your property and the cabinet isn't, so leave that be. They only need to get involved if you want the thing to work. If you don't, just kick it off the wall and swing it around your head like a lasso. It is excellent fun.
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Has anyone had any joy getting Openreach to remove a disused copper telephone cable?
I have no need for it and it's going to get in the way when we do work on the front of our house so it will need moving at some point anyway.
After lying to their extremely frustrating automated telephone triage service, which basically said contact your ISP (I don't have one for that line, it's disused!) I managed to speak to a real person who said I have to email them a photo and some info including why I want it moved. I suspect this may result in getting charged.
However, if it was to suddenly blow down in a freak storm I could call them to report damaged infrastructure, then explain it was disused and that they don't need to bother reinstalling it when they come to fix it...