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I've never had much in the way of problems with my Virgin connection, I suspect not using their router improves things greatly. I would like the improved speed (particularly upload) of Community Fibre.
Main issue is what I'll replace the Virgin TV box with, there don't seem to be that many decent options for that.
My Virgin cabling is decent because it emerges directly into my cupboard with all TV/network stuff and another cable in that rat's nest isn't an issue. Would need to ensure Community Fibre could also terminate there.
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If you have the option switch to Community fibre, do it. I switched to 4th utility which is a similar deal and the quality of the internet connection is worlds better. I have a computer that is connected to a VPN all the time and with Virgin it would lose connection every couple of days
and then fail to reconnect, now it can run for weeks.
The new cable is super thin compared to the old chunky Virgin one.