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hoefla
@chez_jay
So I finally got assigned a Covid-19 'understanding your brain fog' group session with psychologists/neurologists after being promised something similar for about a year.
I'm sure it was great, but I could barely remember it, as it was fast paced 2 hours over MS Teams (no other options offered) which I'm now unfamiliar with. Recording was prohibited, and they hadn't thought it might be a good idea to supply slides in advance. And despite asking in the session, chasing and chasing, I never got the slides afterwards, either.
So I've put in a complaint that a session for people with cognitive impairment, about cognitive impairment, by specialists in cognitive impairment, does not meet the NHS Accessible Information standard. Amazing 👍
On the upside, been offered £100 so far for an upheld complaint about accessibility from one of my financial providers, and I'm going to hold out for more, as they don't seem to have met their own accessibility standard while dealing with the complaint.