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I think it's only fibre to cabinet here. Zen might be an option but they're more expensive and I don't need customer support when the connection goes down - I know it's their fault I just need them to fix it :) So it doesn't really matter who has the best support it's who has the best uptime vs. speed vs. cost.
hippy
chez_jay
Openreach is governed independently from BT these days. I wasn't suggesting BT retail product!
Or whatever full-fibre provider is available to you.
Personally I use Zen flavoured Openreach because their customer service has been impeccable for about 2 decades.
Full fibre still doesn't appear to be properly switched on and available in my London street though 😬