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That's what I'm worried about. I guess I'm mostly just gutted that we've paid a chunk of money for something we've wanted for ages and it looks nothing like what we (or our neighbours) expected. But hey... first world problems and all that.
Only other option now is to try get the neighbour to enter into some sort of easement agreement and call it quits.
georgert
I think your trouble is going to be exactly what's wrong with it and how you are going to convince the relevant authority of that (particularly given the regulatory body says it is compliant) over what the installer says.
You'll probably need an expert opinion which is going to cost and then consider if it's worth it and the type of job the installer is going to do in the unlikely event that they are forced to do it gratis.