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  • yes i believe so, but i'm not going to take it that far.

    Your choice, but might be worth pointing out that you are making this choice to both Soma and the shop?

  • I second this. If you have access to an attorney, I'd explain in plain words what your experience has been and hear their input.

    Soma seems to come out as the good guy in this scenario, aside from -possibly- missing a misaligned/bent/twisted fork in the QC step. Fork could also have been damaged in shipping, or during the time at the shop. Likely impossible to determine.

    The shop in question sounds quite negligent or flat incompetent. Id promptly cease any future business with them. Their negligence/incompetence might quickly do them in.

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