Help!!!! Pop up or virus?

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  • My 9 year old had a friend over a week ago, and they went on the laptop to check out one piece anime (I had to Google it) and now the family laptop has issues 😬
    I've attached some pics of what's happening, basically these boxes slide in from the right, hang around and then slide back off screen. When I move the cursor to continue writing an email another appears. Any advice to someone who hasn't a clue? ADBLOCK did nothing....


    4 Attachments

    • 20230725_091401.jpg
    • 20230725_091633.jpg
    • 20230725_091156.jpg
    • 20230725_090741.jpg
  • Looks like crappy spam. I feel for you. One of the good things about Mac over PC.

  • because it's all popping up with 'via Microsoft Edge' then I'm guessing they've accepted some extension that's been offered on a spammy website and then also accepted that Windows notifications should show notifications from the browser.

    I'd start by putting edge://extensions/ in the browser address and then removing any that you don't recognise

  • Do you have any of those AV products installed? If not are you using Windows Defender? I would use that to scan your PC and see what it says. Don't click on any of the pop-ups.

    Settings -> Security - follow the prompts...

  • And yes - this as well.

  • Cheers all, on it now 🤞

  • Nuke it from orbit. Only way to be really sure.

  • That only works if you are a woman with a ginger cat called Jonsey.

  • Go to the settings on whichever browser you use and search for site notifications.
    If you see anything weird listed, block notifications.
    The one above starts bd1e. Block that one.
    You might want to do a virus scan and stop kids from using it again

  • I have Avast.
    Avast popups do not look like that.

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Help!!!! Pop up or virus?

Posted by Avatar for shawnb @shawnb

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