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also cancelled with Virgin but they didn't really try to offer an argument
"Oh - why would you like to cancel?"
"Community Fibre are available now and they're faster and cheaper"
"Hmm, really? Faster than 1Gig?"
"Yeah - 1Gig both ways, so faster up, and £25 a month"
"... ok ..."
duncs-
Just bear in mind it won't really be £25.
I signed up to Community Fibre at the end of September on what was supposed to be a 24 month contract for 'half price' 1Gb (£50 down to £25). On the 1st April they put my bill up by 13% to £28.25, so I got exactly six months out of 24 at the advertised rate.
Apparently the £25 is for brand new customers only.
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I'm most annoyed I can't get this.
I'm still going to try a Three 4G router and if that works I'll ditch Virgin package. Pity none of the cable alternatives are anywhere near west london.
Fox
hippy
I think I managed to close my Virgin account, although it was a bit hard to tell, first I spoke to
a fast talking Indian person and then a Scottish person that was even harder to understand.
They have prepared scare stories about Community Fibre like they run all the neighbours through the same line and are not regulated by Ofcom, which somehow didn't stop Virgin from becoming shit.