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Eejit
@Mat-CR
So… bought a Hope stem advertised as 31.8 x 50mm, with the details also saying 31.8mm clamp. Turned up and it’s 35mm clamp, so no good to me. I informed the seller immediately then after a day of radio silence opened up for a return.
The seller then emailed to say they’d measured before the ad and sent a 31.8mm item, the inference somehow being that I’ve switched an item or something.
You have to wait a week to raise a case and the seller has got in before me, again, claiming he measured and sent a 31.8mm stem.
EBay now take 48h, but I can’t seem to present my side or any photos. Do I get a right of reply? Any thoughts how they side in these ‘he said, she said’ cases? And to check I’ve not made any fundamental errors, if this is the measurement, it’s 35mm?
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