• I gotta say, I am really struggling to turn on the empathy here ...

    To me it sounds like they made the same mistakes over and over, kept lying to people over and over. Goddam sloppy QC and following that not upright and forthcoming enough to make people whole In a way that didn't involve ghosting, gaslighting or blaming it on whatever.

    Even if that's not the case for every customer, and maybe 7 out of 10 people got an OK frame and experience, and maybe some people were super happy and blown away by it all, that's still way to high a rate of shit experience / quality / disputes.

    To let people hang like that while still accepting deposits and orders is ... well, I've been on the receiving end with Matt and the Talbot, and it really messed with me.

    In the end I feel lucky that someone on here had a word on my behalf and I didn't end up completely defrauded, and I had really hoped for Matt to turn things to a better page and there would be rainbow farting unicorns for the rest of time.

    Instead I still feel sour about the whole thing and disappointed that they did this to other people after me. For years.

    What it must've felt like for people in limbo that parted with their hard earned and got ghosted to then see a video drop where they see GCN or the service course waxing on about how cool the frames are and whatnot. The gall of it!

    Well, that's my 2p.

  • @TvH will be along to mock you soon.

    Isen it appears never learned or improved. Kept fucking customers around, telling lies, failing to make rideable frames yet somehow had people who defended them and attacked anyone who dared to question them or raise issues publicly.

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