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So they’re not refusing, they just have some blurb that suggests they might.
Book an appointment. Worst case they say no when they turn up.
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That seems to suggest the only reason is the IHD might not work reliably?
Mine was fine for six months after Bulb installed smart meters in a communal hallway but then stopped working. However, in my case the connection problem appears to be between the meter and network rather than anything specific to the IHD.
Octupus have tried to reboot things with no luck and have suggested they'll send someone to sort it out if necessary. Need to get in touch with them about that.
grams
Brun
@Scilly.Suffolk
Thanks all.
Octopus' stance is generic, not specific to my particular circumstances and MSE doesn't think being a tenant and the meter being outwith my flat is a issue.
Looks like I'll have to shop around...
https://octopus.energy/help-and-faqs/articles/what-is-a-smart-meter-and-can-i-have-one/
https://www.moneysavingexpert.com/utilities/smart-meters/
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