• Octopus won't install a smart meter, because I "live in a flat with a meter in a communal area (i.e not in your own flat)".

    Does anyone know if this is an industry standard, or do different suppliers take different approaches (a quick Duckle wasn't useful and I don't have the will to try calling)?

  • Octopus just installed a smart electric meter in the hallway of my building, so that’s clearly bollocks. The IHD and smart gas meter were put in 10-ish meters away and work fine.

    I am (sort of) the building owner but they never asked.

    How are they refusing? I just put myself on the waiting list and eventually they offered an appointment. I wasn’t asked any pertinent questions.

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