You are reading a single comment by @grams and its replies.
Click here to read the full conversation.
-
Octopus just installed a smart electric meter in the hallway of my building, so that’s clearly bollocks. The IHD and smart gas meter were put in 10-ish meters away and work fine.
I am (sort of) the building owner but they never asked.
How are they refusing? I just put myself on the waiting list and eventually they offered an appointment. I wasn’t asked any pertinent questions.
Octopus won't install a smart meter, because I "live in a flat with a meter in a communal area (i.e not in your own flat)".
Does anyone know if this is an industry standard, or do different suppliers take different approaches (a quick Duckle wasn't useful and I don't have the will to try calling)?