• Octopus won't install a smart meter, because I "live in a flat with a meter in a communal area (i.e not in your own flat)".

    Does anyone know if this is an industry standard, or do different suppliers take different approaches (a quick Duckle wasn't useful and I don't have the will to try calling)?

  • When we tried to get bulb to fit one in our flat they needed access to an external cupboard/room to isolate the electric/consumer unit and said they couldnt trust the freeholder (southwark for us) to turn up to open it in the timeslot they would send the engineer out for.

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