Isen workshop: adventures in batch production (or not...)

Well, it's official. Got this email:

We hope this letter finds you well. It is with deep sadness that we
must inform you of some unfortunate news regarding Isen Workshop. Due
to unforeseen personal circumstances and insurmountable financial
difficulties caused by the current economic climate, we have been
forced to cease trading and subsequently declare insolvency. We
understand the impact this will have on you as a valued customer, and
it is with a heavy heart that we must inform you that we will not be
able to provide a refund for the money you have so far paid, or build
the frame you have ordered.

We want to assure you that this decision was not made lightly, and we
have personally exhausted all possible options to try to sustain the
business. Unfortunately, the combined challenges we faced were
insurmountable, and despite our best efforts, we were unable to secure
the necessary funds to continue our operations and meet our financial
obligations.

Please accept our sincerest apologies for any inconvenience or
disappointment this may cause you. We understand that you have placed
your trust in our company and we deeply regret that we are unable to
fulfil our commitment to you.

We understand that you may have questions or concerns regarding this
matter, and we are in the process of appointing an official receiver
through the insolvency service, who may be able to advise further what
this means for you and your order.

Once again, we deeply apologise for any distress caused by this
situation. We tried everything we could to get your frame built, but
it was sadly impossible.