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Update on this:
- Reached to Saucony, who asked to get in touch with the reseller first.
- Did that, and after minimal arguing was told to bring the shoes back to the store to get a voucher worth 50% of the purchase price.
- Did that, and after minimal arguing was told that it would fall under the one-year manufacturer warranty and that i would be reimbursed 100% of the purchase price.
So bought myself a pair of On Cloudmonster instead, for 30€ extra!
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- Reached to Saucony, who asked to get in touch with the reseller first.
bsb
Depending on age, I’d contact the manufacturer, Nike have been fantastic in the past when I’ve had broken shoes…