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Hunt warranty is a joke because they said there had been an 'impact' and offered me a minor discount on a whole new wheel because they didn't have any rims.
I can't imagine any wheel failing without an 'impact', which is apparently only what the warranty covers. Maybe spontaneously exploding while in the shed?I'm not arguing one way or the other about the quality of Hunt wheels or their customer service or whether it did suffer an impact etc, but warranties don't cover post-purchase damage.
A warranty covers defects in materials, manufacturing, assembly etc, ie they "warrant" that what you buy is in good condition when sold.
Scilly.Suffolk-
Weirdly, a different person at Hunt has now come back to me and said they didn't refuse my warranty claim, and offered me a new rim, spokes, tubeless tape and the cost of a rebuild, which is fantastic service.
Maybe they just refuse first up and offer crash replacement as a policy? Or posts on LFGSS have more sway than I thought?
Anyway all's well that ends well, I retract my earlier statements about their warranty, and am a happy camper.
timmah!
My personal experience... don't get hunt.
I have some carbon 650b jobs. Rim cracked and I didn't even realise, no crash or anything, I thought they just went out of true and asked my lbs to true them.
Hunt warranty is a joke because they said there had been an 'impact' and offered me a minor discount on a whole new wheel because they didn't have any rims.
I can't imagine any wheel failing without an 'impact', which is apparently only what the warranty covers. Maybe spontaneously exploding while in the shed?
The freehub is insanely loud, and the communication is very very slow too. Should have gone light bicycle but the promise of a better warranty swayed it.
Maybe I just got unlucky. My lbs said he's seen lots of hunt wheels with issues too.