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It wasn't really a zap, just the kind of buzz you get from a laptop when you use a non-earthed charger.
160v is 160v - unless you're measuring it wrong, electricity isn't something you can measure on feel.
I'm no expert - unlike @Nef - but I strongly suggest you listen to him as this sounds potentially dangerous and with all due respect not time for amateur hour.
Thanks, I appreciate the help. I'm just trying to work out how it could be happening. It's the same with both of their bikes, my mum's is just older and gets a bit more use so maybe that's why it is showing more damage.
It wasn't really a zap, just the kind of buzz you get from a laptop when you use a non-earthed charger.