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you avoid people booking in for "just the brakes" or "just the bottom bracket"
Brake Service (with new parts, £60), that’s it.
It drastically reduce the number of customers declining a service when it been quoted that’s for sure.
BB the same, while some cases it take less time to simply plop a new square taper BB in, you are paying an exprienced mechanic to not only changes them over but also make sure the thread is cleaned, copper slip applied, torqued correctly, gear is shifting well etc.
Price is high but then again we as an industry should have risen it in increments in the last decades, rather than during the biggest government’s fuck up in history.
edscoble
I don't mind charging more for services, but how do you avoid people booking in for "just the brakes" or "just the bottom bracket" as the price of a service goes up, we find that people want to book in for odd jobs, which invariably mean we have to assess the whole bike in order to work on it.
We no longer get caught out and beholden to people booking brake services when they mean "can you fit a new hose to my SRAM equipped integrated cabling £8k bike, and that's just a brake service at £20 like it says on your website, yeah?"