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Good that other's are noticing the massive ponzi scheme that has become medium to big retail in the cycle industry. 2023 is pap for all retail, cycle industry no different, at least we have workshops and other things we can do.
Getting cycle shop labour onto zero vat would be a massive help, its one of the reasons it pays to be a smaller shop, one man band style and fly below the threshold, however with the way rent is in any decent place and the small margins available on most items, a one man band will be turning over the £85k that I think the limit is (?) whilst barely actually making anything for themselves. For stock, buying and selling on the UK VAT scheme and EORI scheme is fine for what it is, its the labour thats an absolute drain. Any labour you charge your customers is subject to VAT @ 20%, so a '£36' job (i.e. an hour or so) looses £6 to the VAT man, then there's the inevitable 20 mins of dropping off, picking up, phone calls, employers contributions to PAYE/pension/sick day fund/holiday fund'. Leaves you with not much more than £10/hour for your mechanics. Could just about push £15 if they are good at what they do, maybe ten years ago £15/hour was reasonable for the industry but this year not so much, in 2023 doesn't buy you much.
Car industry does it differently, the charge out rate is massive, Audi this year are £135-150/hour + VAT. So they only have to book 2 chargeable hours per 8 hour mechanic shift for oil changes and other routine work, that pays for all the fixed overheads and for that mechanic to be there for the rest of the day (6 more hours to burn!), so when they spot you need a cam belt, gearbox oil change, suspension component change, they are able to do it whilst the car is already in. Won't fly in the cycle industry, however those exact customers who honestly don't flinch at getting their 70k new audi SUV a basic oil change done, or other service items which are inherently easy to do whilst vehicle is less than 3 years old as literally designed to be so (yes there are nightmare jobs too) paying that sort of hourly rate; those exact customers WILL have a very prickly opinion on why a part seized BB, mangled brakes and PITA no name hub rebuild job will be £50 of labour please
Long rant, but maybe worth flagging up to ACT or whatever the relevant trade body is that a zero vat scheme could be useful, or some other longer term employee incentive scheme. No other private retail type business has as large an impact on public health as the cycle industry that I can think of? UK is loosing retailers, distributors, manufacturers (planet x I guess counts as that?), valuable knowledgeable staff and mechanics at a crazy rate
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This.
Whole industry is a dinosaur.
Selling incredibly complex and expensive products but still working the standard retail model.
Always believed we should operate more like the car industry across the board.
Good staff leaving because getting good discounts on bikes doesn't make up for poor wages anymore when the cost of living is so high
Gonna see a lot more companies going bust over the next year.
I feel that. For instance even Balfe's made a profit of £8k last year, whilst taking a £2m loan from Trek, they are just hoovering up business off other shops, and making money for Trek, getting ready to go bankrupt and become a chain of Trek stores.
With regards to the 60 minutes on wheelbuilding chat, that's not what I meant nor said in my initial post. It's, say, 20 mins chat, a good 20 mins finding and ordering things, and then another 2x10 chats handovers, asking if they are running tubeless, do they need the hub servicing, going back with options about what is in stock or good value etc etc. Basically 60 mins total work on top of the actual build, and it was in particular regard to rebuilds