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I feel like it changed when the slightly mad bloke that started it left and it became employee owned. It stopped being this crazy jumble sale type place where you went to buy some sealant and a pair of cheap tyres and ended up grabbing a few extras like some Oakley knock-offs, a titanium straw and some coal tar soap.
I'm surprised. Wonder what the issue was; too many niches to cover, margin too thin, too much choice?