How do I bathroom / kitchen / extension? etc.

When you're doing the size of projects that I'm seeing on here and you have young families it's usually a nightmare. You don't have enough time to stay on top of everything and it's very easy to spend money until most people have to call it a day. Even if you have skilled dedicated people you are creating so much work for them that they can't expect to get everything right.

I do a lot of very exacting work for retired people with plenty of planning time and the work is limited to fixing small issues so it's much easier to get it close to perfect.

I see quite a few people in the DIY thread getting great results on individual projects where they are managing every detail including the work and that's the kind of work I try to do for people who can't do it themselves.

Good communication skills helps a lot but what works for one person doesn't work for another and that cuts both ways. Some of the most experienced people I work with, people who manage a lot of projects are surprisingly easy going and grateful for the work that gets done.

They face a lot of frustrations and mistakes from trades but they keep on paying and maintaining polite relationships because the alternative is not getting the work done. I think they have a good appreciation of the difficulties involved through years of experience and being hands on too but often I would have thrown the toys out of the pram seeing some of the bs that goes on.

In short I guess acceptance of the difficulties involved plays a big part.