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Spesh own their mistakes and put things right. I remember when I was in the shop a whole box of forks turned up to replace the ones on the tricross’ even though they broke on first use we still got replacements for ones sold long before there was an issue. In fact everything I sent back they replaced. Even things that were clearly user error. (I personally still don’t like the Diverge though)
Chaley-
Spesh own their mistakes and put things right.
Oh that they do, it’s part of the compromise of batch production, you can make hundreds in a short space of time, with the trade off of having maybe 10 defects out of hundreds.
Whether bike like Fairlight are much smaller with limited run of production but a much lower likelihood of defect in their production.
That’s what @skinny is pointing out (I think).
edscoble
It’s not the only brand to have issues, it’s far more obvious from my viewpoint dealing with warranty on a regular basis that to the general pop, it doesn’t look like an issues.