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edscoble
@Mr_Smyth
Throwing my 2p in to ring, I know 2 people involved in the bike brand/building industry and anyone who has navigated the last 3 years of ‘world events’ has had to deal with the kind of stuff we the punters never see and have no real grasp of.
It’s not just a case of sending a drawing off to Taiwan or ordering some tubes from Italy, any self employed person will have some idea but thats just a glimpse at what it’s like to try and make a living and deliver a product on time and to customers expectations.
Never met anyone at Isen/Matt/Caren and make no excuses for any customer interactions they have had but running a cycling business in the UK is way harder than you think.