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The more parties involved, the more they can pass the parcel with responsibility.
This ^
Go to the top i.e. Ombudsman https://www.tpos.co.uk/
Won't make any difference. It makes it harder, if anything. The more parties involved, the more they can pass the parcel with responsibility.
Eviction would never, ever happen, unless there was some kind of systemic anti-social behaviour at play, and from the sounds of it, it's normal use.