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Jameo
You've gone over and above to remedy a situation entirely of their own making.
Many single homes just should never have been converted for this reason, they aren't build the same way a flat out tenement would be.
Laminate flooring is a plague, shouldn't be fitted in thr majority of situations. Full thickness hard wood or even engineered floors are immensely better at absorbing the slap of an inconsiderate neighbours feet, but decent sub floor, then foam rubber then carpet is the best without doubt.
Go the council route, unfortunately you should have in the first place as they will require a decent period, few months maybe, worth of instances where the noise was an issue.
And or just move. No house/flat/view is worth mega issues and fights over, sell up, move on, and absolutely stuff their letter box, car wheel arch liners and anywhere else appropriate with frozen sausages.
One of my upstairs neighbors decided 5.30am was the ideal time to drop their entire shoe collection on the floor from a height, then literally throw thrm across room into a pile.
A knock on the door and a stare that could cut through concrete solved it. I'm pretty sure I couldn't actually say anything as it would have just become a sweary rant.
Came home after work to find a sorry note and some wine.