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Complain to ebay via https://www.resolver.co.uk/ and keep at them. Have had this and took quite a bit of effort before I eventually got it refunded. Initially ebay just look at evri's 'delivery confirmed' thing and will ignore you. Was Hermes when I did it, but they had tried to claim it had been 'delivered to reception' at my flat.
ad441
@chokalateboywonder
Morning members
Need some advice.
Had a package delivered to my street communal flat door and not flat door.
Evri basically dumped my package on the street and it was stolen. No note or anything.
Contacted the seller who reached to evri .
I've raised a case with ebay which I lost and seller's money has been held.
How do I escalate this?
Please and tanks