• I had a situation a few years ago where someone bought some furniture off me, paid upfront, when they collected I got them to check confirm thet were happy with it, all smiles and then tried to say item not described/damaged and get a refund, annoyingly they seemed to have damaged it after collection presumably to get it for free.

    When I provided this information, eBay sided with me and closed the case.

    I think if someone opened a dispute having collected in person ebay would likely side with you, but only have my one experience to go on.

  • Hi, and thanks for that. I've spoken to eBay who've said they will have a QR code to scan (I scan it to show the item has been collected as we're physically in the same space) once the item has been inspected and collected (it's brand new not put the box so shouldn't take long) and whilst they may be unscrupulous and 6 weeks later claim not as described, even if they got the go ahead to return, it'd be at their cost (unlike items you post, as a seller) so given it's gotta be £50 to post it back it's unlikely they'll be out to scam in such a way

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