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Actually easier than expected...their reaction was surprise at the response from the startled pedestrian and explaining to them what it's like on the other foot seemed to be received well(ish). Here I'd stress the importance of not pointing the finger which is likely to get people's heckles up although there's always going to be some people who don't take it well
Gustav
You spoke to them? Big credit if you did.
Amey hit the nail on head. Some people are having a bad day or whatever, best to try and be considerate.