Any question answered...

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  • Will Gompertz

  • None of them. Old guy, probably dead now. He's called Anthony something in my head, but that could be wrong.

    In yesterday's Amstel Gold Race, the Danish rider Andreas Kron reminded me of him and I wanted to a do a lookalike post on another forum.

    An visual aid:

  • There are other forums?!

  • John Sergeant?

  • Anthony Howard.

  • I'm after some A6 200gsm card. A box of 50 or so. White, but not glossy as needed to be painted on.

    Struggling to find a supplier. Any links?

  • Zipcar update.

    I called and asked how to make a complaint.

    They don’t have a complaints procedure, apparently, and I should just email the email addresses which I have already been emailing.

    So this morning, I asked to speak to the CS bod’s manager. They will call me back within 48hrs. Fine.

    I get to work, check my emails and the manager has responded via email.

    Lip service.

    “Please be advised that complaints need to be communicated at all times by email… this email address blah blah…” “Thank you for your complaint, we’ll review it and learn from it to improve our Customer Service”

    So you can guess which email address they advised. And clearly nothing resolved.

    So I wrote back (no phone number obviously). Basically:

    • I’m not bothered about your learning. I want the charge removed.

    • I don’t believe the matter is being treated genuinely seriously.

    • They have until Friday to convince me otherwise.

    • After that, I’m going via the BVRLA. They’re members and there’s a Code of Conduct. And a proper complaints procedure.

    Honestly Zipcar must be a huge company and yet they operate like one of these 10-bob millionaire startups that think they don’t need proper HR and sick pay.

    Fucking amateurs.

  • Honestly Zipcar must be a huge company and yet they operate like one of these 10-bob millionaire startups that think they don’t need proper HR and sick pay.

    Fucking amateurs.

    They are far from it. They are very clever and know the law inside out. They will know exactly what they can get away with. They have very carefully calculated the implications of doing nothing and I would expect have a pretty good idea of the number of complaints that just go away if they ignore them long enough.

  • You’re right. I won’t let this drop and I’ve spent more than the amount easily in my own time.

    But it’s the principle. I wish everyone else would be as stubborn with companies that behave like this!

  • There's a zip van parked near my house that started sounding its horn at random times of the day and night.

    Not even being a member made it even harder to complain. Finally got some form of response when I told them I'd be reporting them to the police each time it happened for sounding the horn whilst stationary and sounding it at night.

  • They’re a bunch of cunts.

  • Don’t they use VW transporters? The horn is just behind the drivers side front fog light. There are 2 wires going to it, snip or pull the choice is yours…

  • Here's the state of one of the wheels on a Zipcar I tried to use the other week. The others were much the same, or with even deeper cracks in the tyres that didn't photograph well.

    According to the Zipcar log book tyre/wheel damage had been reported 3 drivers previously...

    (Although, I guess if vaguely similar damage has been reported by a previous driver and it's not been repaired, there isn't likely to be any downside to a driver causing more damage in the same places).


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  • They don’t have a complaints procedure...I’m going via the BVRLA. They’re members

    Seems odd...

    As a member of the British Vehicle Rental & Leasing Association we pledge
    to provide for our customers:

    ¤ An effective complaints procedure
    Citation: BVLRA code of conduct

    Not so much members as absolute tools🙂

  • Is anybody else seeing this shit when somebody posts a youTube video on here right now?

    They don't go away, even when you type in the right characters.
    Browsing youtube.com works as usual.


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  • The tread on that tyre looks to be below the legal limit too...

  • Any pro tips for booking cheap flights? Is there anywhere better to have a look than Skyscanner?

  • Yeh they’re full of shit.

  • Zipcar are great until they're not. I've had a few run-ins with them over the years. Generally shitty situations are resolved eventually (but it can take AGES) and whatever you've lost out on comes back to you in the form of driving credit.

    (Also worth remembering that they are owned by Avis. So, deep down, they're just another cunty rental car company.)

  • Got maced/sprayed straight in my open eyes with Weldtite T2F spray lubricant at around 1pm. Rinsed eyes with the tap but not for very long as I was working solo. How long would it have taken for any injury to occur?


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  • Got maced/sprayed straight in my open eyes with Weldtite T2F

    You cut the important part off the MSDS

    Eye contact: In case of contact with eyes rinse thoroughly with plenty of water and seek medical advice.

    But fortunately:

    Advice to doctor: Treat symptomatically.

    I can't see anything in the contents which terrifies me, so if you feel fine you probably are fine. Get thee to a doctor if you have any irritation or inflammation

  • Also in future read the MSDS before using the product, because it tells you to engage safety squints 🙂

  • That's just worse smelling GT85 and I've had loads of that in my eyes over the years, one of them still works perfectly.

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Any question answered...

Posted by Avatar for carson @carson

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