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  • Getting a full suite of new windows for our house installed next week, queue much excitement and feeling of future warmth and soundproofing.

    However we've just been asked to pay the full cost upfront before installation. Seems a bit unusual to me? We obviously paid a deposit a while ago for this purpose. It's with Wandsworth Sash Windows so I'm sure it'll be legit but it just seems a bit off to me to ask for everything before any work has been done to our property. Am I being unreasonable? They've threatened to cancel the installation next week if its not paid immediately.

  • They've threatened to cancel the installation next week if its not paid immediately.

    That’s a bit of a red flag imho.

  • Yes, when we did windows and doors only a deposit was required. And it was only the guarantee that was withheld until total payment. Pretty much the opposite case

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