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@leggy_blonde would know and as they said, 'at' doesn't mean before. Is the contact witten by the firm or a 3rd party. If a third party ask them their definition of at. And if the window people, then give them the dictionary and some good will.
Lesson learnt on reading contracts!
Just checked, unfortunately the contract does say that full payment must be made at installation. So I guess I'd better pay up and hope for the best..