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amey
@Dammit
HSBC offered me a global money account, with accompanying card - basically their plan to take Monzo and Revolut’s trousers down. I started using mine because it’s directly linked to my accounts, managed in one place etc etc.
Then HSBC security blocked it due to a transaction that I’d authorised in the iPhone app, but because I’d put a Singaporean SIM in my phone, had not responded to the text message they sent my UK number.
I used their webchat thing, and they said that I had to call (for my international/global money card) a UK number, with my UK SIM, at £2.05 a minute, to unblock the card. With my experience of the robot call routing this would be ~£30-£50 on call costs to say “yes it was me”, but there’s no way round it. So I just used my Revolut card for the next 90 days.
I then tried to pay for a plane ticket using my HSBC Mastercard and they blocked that as well - despite having authorised the payment in the app using MFA. Wankers.
So! Revolut has been super-handy, and I am glad I had it in reserve.