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Is it more likely the uk retailer you tried refused to have anything to do with it since you didn’t buy it from them?
Yeah it's more like that, smaller shops just don't want to deal with it and larger shops (ahem the 'good' one in Hampton Wick...) want to charge £50 admin fee -which I refused as £50 is preposterous- all of which I have purchase histories from (but not in a sense that we're buddies). Even talked to SRAM support about this but they couldn't really help and I eventually gave up.
In conclusion having a 'UK warranty' is a good thing if you don't want to deal with the headache and the BS that's associated with it.
disq
Leshaches
That’s interesting since sram have a global warranty policy.
Literally all my sram axs bits have been bought from outside the uk, have had two parts warrantied via sram uk no questions asked.
Is it more likely the uk retailer you tried refused to have anything to do with it since you didn’t buy it from them?
If you have a lbs who you’re on good terms with, you just need them to get you a return number and at least offer to pay postage and maybe bring them a few beers.
Admittedly I have a friend in a bike shop who’s sorted it for me and I’ve dished out beers as a thank you.
epoaholic, no doubt knows all this, getting warranty sorted won’t be any problem at all when you have the receipt no matter what country you’re in.
@epoaholic soz to derail thread, it’s a good price with full warranty!
Have a free bump :)