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I think she got some pretty good advice on the whole actually. No idea if she took note of it or what's happened afterwards.
princeperch-
Yes. But tone is hard to communicate and there were a series of comments in quick succession that someone might feel are attacking them. It's one of the problems you get when a whole load of people reply on the same point - they can all come at once in response to your post rather than in a consecutive convo format.
Also they may have a lot on and realise that posting questions here wasn't helping them actually move forward and make decisions.
Our roof got flagged and we asked about money off and were told to jog on. Ultimately we probably paid too much at the time and should have negotiated more keenly at the start.
hugo7
Yeah it's got a bit pile-on-y. They're nervous about buying their first house, it's understandable, and there's a lot of unknowns and they're definitely not the first person to ask about getting money off.