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And in my experience with crap workmanship the fitters are basically sub-cons to the carpet shop and just lay what they are told / given. They’re not interested in up selling underlay, dealing with floors or qc on the actual carpet that’s the retailers job - just lay it and fuck off down the pub.
Surprised whoever sold the carpet and measured up didn’t point out about underlay though.
We weren’t given a choice of underlay and if they had done a better job and taken more care I might not have noticed/been bothered. If it means paying a bit more for underlay then fine but let us know that or if there were issues with the floor then let us know as we have builders on site etc. they came in and smashed it out as quick as possible, did a poor job imo.